Intelligent Service Platform
+efficiency

Excellent platform to manage IT ticket system, create remote connections with the devices of your customers, and build inventories, in addition to task management and automation.

We’ve used Milvus platform for 3 years and all my technicians use this tool to centralize and make the most of its resources. We are already using the new version and I recommend it.

Today, I see Milvus as the main platform for our customers, both ticket requests and new businesses.

It’s an excellent platform for IT ticket management and to create remote connections with customer devices and generate inventories. Besides, it offers many other solutions. It has managed my company with organized and intelligent resources.

The reason I started using Milvus was to have several concepts on a single platform. In the past, I used several tools but now, with Milvus, I found everything I needed.

We’ve used Milvus platform for 3 years now; it has helped us a lot with customer inventory, allowing closer monitoring and preventive actions. It makes our work easier and increases our customer satisfaction!

It’s a tool that helps us with everything, including equipment and licensing management. We work with tools integrated into Milvus that help us with the financial aspect; it’s a comprehensive tool that I recommend.

Using Milvus in our service desk allowed us to professionalize procedures, increase team productivity, and deliver more value to the customer.

We can only compliment Milvus on its platform, we use the system notifications to monitor what’s happening with users and servers.

Excellent tool, it has essential resources for our user service. After we implemented it, we were able to map the equipment and increased our climate research ratings, which was really good!

We are Mastersense, Milvus customers and we have no words to explain the ease and agility that this tool brought to our IT team and our employees. It is a complete tool that has a spectacular support team to help us. Congratulations Milvus, we hope our partnership lasts for many years.

Best and most complete service desk system I've ever worked with. Integration, reports, knowledge base, etc. An intuitive tool, excellent customer support!

Best and most complete service desk system I've ever worked with. Integration, reports, knowledge base, etc. An intuitive tool, excellent customer support!